by Preface Holdings Limited

Last updated on 25 March 2020

By enrolling or subscribing into any products or services offered by Preface Holdings Limited and/or any of its related companies, subsidiaries or affiliates (hereafter referred to as “Preface, “we”, “us”, “our”), including but not limited to programs and bootcamps, the customer acknowledges and agrees to our Terms and Conditions as specified below:

GENERAL ENROLLMENT

• Preface reserves the right to refuse the admission of any student who, in Preface’s opinion, does not meet the minimum requirement for courses, may impact the learning of other students in its center and/or impact the teaching of Preface’s Nomad Teachers.
• Preface reserves the right to discontinue a student’s enrollment at any time due to, including but not limited to, non-payment of tuition in part or in full, disruptive behavior in class or at the center, negative impact on other students’ learning and/or the Nomad Teacher.
• Enrolment is only confirmed upon successful payment and completion of registration form.
• For Nomad Classroom, hereafter bearing the meaning of group classes with more than 1 student, Preface reserves the right to reschedule or cancel a student’s enrollment at any time due to the class size of less than a minimum of 3 students per class.
• Preface reserves the right to change any pre-assigned Nomad Teacher for any lesson as deemed appropriate or necessary. For 1-on-1 individual Nomad Class, clients shall be notified of such change prior to class via email or phone. For Nomad Classroom, Preface is not required to provide prior notice for such arrangements.
• Enrollment in any courses offered by Preface may be subject to pre-assessment to determine student’s suitability to enroll in any lessons.

TUITION & COURSE DETAILS

• All tuition fee must be settled before the class commences. Preface reserves the right to withdraw or preclude any student from attending any class if course fee has not been settled.
• Tuition must be paid at the time of registration via cash, cheques or other online payment methods available at that time. Preface reserves the right to change or decline any payment method without prior notice.
• Tuitions are non-refundable once the student’s placement has been confirmed.
• Preface reserves the right to change, including but not limited time, course fee, course content, course materials and/ or structure, at any time without further notice. For the most up-to-date tuition fee and course details, please refer to the rates as published on our website, brochure and/or printed leaflets, or on our latest published amendment.
• Tuition fee may comprise of a package of classes and/or hours as indicated on our website or brochure. No pro-rata payment will be accepted unless otherwise specified or agreed in writing as provided by Preface.
• Promotional discount is limited to one discount per student and is required to be paid the full at the time of registration to receive the published discount rate. Preface will not honor retroactive adjustments and the total discounts received cannot exceed the total cost of the products and/or purchased. Preface reserves the right to amend or change our promotional policy any time without further notice.

CANCELLATION, CLASS ARRANGEMENT AND SAFETY POLICY

• Preface has a 48 hour cancellation policy. Classes cancelled within this period will not be credited back or rebooked.
• Except in the event that the student’s application for enrollment is not accepted or classes are being cancelled by Preface, no refunds of tuition will be provided.
• Classes will be cancelled if Typhoon 8 or above, or BLACK rainstorm signal or above is issued or expected to be issued 2 hours before classes start. Clients should take the responsibility to check whether such classes will be cancelled.
• Preface reserves the right to make any changes to the courses including curriculum, class size, class time, number of classes at any time as Preface sees fit.
• Parents and guardians are solely responsible for the safety of the students before and after class. Students are not required to notify Preface when leaving any premises where the classes are arranged.
• In case of serious accidents where immediate medical care is required, students will be sent to the nearest hospital.

LIMITATIONS OF LIABILITY

Preface, at all material times, shall not be liable for any items or properties being lost or stolen at any of Preface’s location for any reason whatsoever. Student agrees to be solely responsible for taking care of his/her own personal belongings at any of Preface’s locations.

RESTRICTIONS ON USE

Parents, Students and Nomad Teachers agree to not reproduce, distribute or show to any other person, in whole or in part, any of the class materials, lesson notes, assessments and tests distributed by Preface without the prior written consent of Preface. Any person is not permitted to solicit or make private arrangements for tuition with any Nomad Teachers, either employed or introduced by Preface.

Preface reserves the right to change the T&C at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this page.

PERSONAL DATA AND EDITORIAL MATERIALS

Unless otherwise specified or opt out in writing to our email address at support@preface.education, all clients and participants to any programs, including but not limited to courses, free and/or paid workshops organised by Preface agree and allow Preface to freely use all photography, film and sound material that has been created by Preface without further approval from the participant for promotional or educational purposes. These include but not limited to all rights to images, footages, student’s and/or participant’s work.

Personal data may be collected and/or processed by Preface both within and outside Hong Kong mainly for the purpose of booking completion, product and/or service provision. Preface reserves the right to inform clients of any new offers, products and services which may be of interest to clients including but not limited to E-mail and SMS. Preface processes personal data in compliance with applicable data protection legislation. If you have questions about Preface’s processing of your personal data, would like to have a copy of the information Preface holds about you, or have inaccurate personal data rectified or erased, please contact us at support@preface.education.

ASIA MILES PARTNERSHIP

Please note that Preface reserves the right to change the courses eligible for earning Asia Miles or to be redeemed using Asia Miles at any time without any prior notice.

Earning Asia Miles on Course Purchases:

• For those without an Asia Miles membership account, please visit https://www.asiamiles.com/en/enrolment.html to sign up as an Asia Miles member (“Eligible Member”) for free.
• Asia Miles (“Miles”) cannot be earned in conjunction with a gift-on-purchase or any other promotional offer.
• Miles will be credited to Eligible Member’s Asia Miles account 6 to 8 weeks after each successful payment in full.
• Eligible Members are responsible for ensuring the correct membership information is provided. Failure to comply or wrong/missing information will result in forfeiture of the right to earn Miles.
• Miles cannot be earned for cancelled or refunded lessons, courses and boot camps.
• Asia Miles Limited and Preface Holdings Limited reserve the right to amend any of these term and conditions.
• All matters and disputes will be subject to the final decision of Asia Miles Limited and Preface Holdings Limited.
• Other Asia Miles and Preface Holdings terms and conditions apply.

Redeeming Couses using Asia Miles:

• All class bookings using e-vouchers exchanged by Asia Miles should be made through email to enrol@preface.education
• The voucher code and the chosen course must be clearly indicated in the email for reference. Please specify the type of classes , either 1-on-1 or boot camp (for 1-on-1 classes, please specify the preferred date, time and location for the lesson).
• Upon receipt of email, Preface shall reply regarding the enrolment logistics and final availability of the course via email within 24 business hours. You will receive a separate confirmation email when all aforesaid enrolment logistics is complete.
• This voucher is non-refundable and cannot be exchanged for cash in part or full. No replacement will be issued if lost or expired.
• This voucher cannot be used in conjunction with other promotional offers and is valid for a single transaction only. The voucher must be presented when booking for the service.
• Preface Nomad retains the right to reject any voucher that has been tampered with or found in any way unacceptable.
• Asia miles cannot be redeemed while using this offer.
• All sales are final, products cannot be returned or exchanged.
• All matters and disputes will be subject to the final decision of Asia Miles Limited and Preface Holdings Limited.
• Other Asia Miles and Preface Holdings terms and conditions apply.

INTERPRETATION

Words importing the singular include the plural and vice versa and words importing a gender include every gender and any reference to a person includes a reference to a body corporate or any unincorporated entity. The headings on this page are inserted for convenience only and shall not affect the construction of this Agreement.

This Terms and Conditions is last updated on the 25th day of March, 2020. Preface reserves the right to amend this Terms and Conditions at any time without further notice.

DISCLAIMER

All information disclosed and provided by Preface on our official website (preface.ai) or any publications is for general information purposes only. Preface shall not be deemed responsible for any inaccurate information, nor any damage or loss caused by any information on this website. While Preface endeavours to keep the information up-to-date and correct, Preface makes no representations or warranties of any kind, expressed or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance place on such information is therefore strictly at the reader’s own risk.

Preface’s website may contain hyperlinks or produce search results that reference or link to third party sites throughout the World Wide Web.The inclusion of any links on this website does not necessarily imply a recommendation or endorse the views expressed within them and Preface takes no responsibility and will not be liable for the nature, content and availability of any other websites.